CRM is a strategic approach to managing customer interactions and relationships. It utilises technology to organise, automate, and synchronise sales, marketing, and customer service processes. CRM systems help businesses improve efficiency, enhance customer satisfaction, and drive profitability by centralising customer data and enabling personalised interactions. In today's competitive landscape, CRM is vital for businesses seeking to boost growth and cultivate long-term customer loyalty.
This highly anticipated gathering will provide attendees with invaluable insights and strategies to drive business growth and foster lasting customer relationships. With practical advice and real-world examples from our keynote speaker and panel hosts, you’ll discover the power of a smart CRM and boost your business' growth. Featuring exclusive insights from Eoin McGuinness, a senior HubSpot expert, this is a unique opportunity to gain firsthand insights.
What attendees can expect
- Gain actionable insights from keynote speaker Eoin McGuinness on leveraging CRM systems for business growth.
- Participate in robust discussions with panel leader Darren Leishman, Leanne Emery-Hunter and other industry experts.
- Connect with fellow attendees and industry leaders during networking sessions.
- Access exclusive resources and opportunities for follow-up engagement.
Featured Speakers
Keynote speaker
Eoin McGuinness - Head of Startups and Emerging Markets, HubSpot
Eoin McGuinness is a seasoned expert in HubSpot solutions with a wealth of experience in startups and emerging markets. Renowned for his strategic acumen, Eoin will deliver a keynote address exploring the transformative power of CRM systems in driving business success.
Panel leader
Darren Leishman - Managing Director, Spitfire Inbound
Darren Leishman, Managing Director at Spitfire Inbound, brings over 26 years of experience in the advertising, digital, and design industry. An advocate of curiosity-driven innovation, Darren's passion for design, photography, and business will offer attendees fresh perspectives on customer engagement strategies.
The event will feature engaging presentations, interactive Q&A sessions, and networking opportunities with industry leaders.
Panel speaker
Leanne Emery-Hunter – Chief Operating Officer, Youth Employment Service (YES)
Leanne Emery Hunter is a business leader who excels in leading innovative, challenging and impact-driven organisations. She is the Chief Operating Officer at the Youth Employment Service (YES), a business-driven South African non-profit organisation that works with the private sector to tackle the youth unemployment crisis. In 5 years, YES has empowered businesses to place more than 140,165 young people into jobs and injected over R7.4 billion back into the economy through youth salaries, with no government funding.
Leanne was a finalist in the TransUnion Rising Star Awards 2022 in the category of Service: Public & Private. She holds an MBA with distinction from the Gordon Institute of Business Science.
Event Details
Date: Tuesday, 23rd April 2024
Time: 7:30am - 10:00am
Location: Bryanston Country Club, 63 Bryanston Drive, Bryanston
Agenda
7:30am: Doors open
8:00am: Breakfast and networking
8:30am: Presentations and discussions
10:00am: Event conclusion
This is an exclusive event with limited space. Members of the HubSpot for Startups programme will get priority. If you're not a member yet, you can join the programme before registering for your spot.
Attendance is free. Attendees are encouraged to bring donations for supported community outreach initiatives on the day of the event.
Spitfire Inbound will facilitate the delivery of all contributions to the respective organisations.
Don't miss out on this event to delve deeper into the world of CRM. Gain valuable insights, strategies, and real-world examples that can elevate your customer engagement and drive sustainable growth. Join us and seize the opportunity to discover the transformative power of CRM firsthand. RSVP to attend and unlock the potential of integrated CRM systems for your business.
Amendment to the Gazette